A security officer on patrol should?

• A. Keep moving constantly to cover area.
• B. Let employees know they are in the area.
• C. Ignore staff and rely on cameras.
• D. Yell for attention.

Answer: (B)

Establishing a visible, communicative security presence during patrols is essential. Letting employees know you are in the area signals security is nearby, deters misconduct, and makes it easy for staff to request assistance, escorts, or to report hazards. This proactive communication helps you respond quickly because everyone understands who is patrolling and where, creating a safer, more cooperative environment for patients and staff alike.

Relying on cameras alone cannot substitute for human intervention or real-time judgment, and it won’t deter misbehavior or address a patient in distress. Constantly moving without engaging staff can create gaps in coverage, making it harder to notice hazards or respond to concerns at specific locations. Yelling for attention is disruptive and unprofessional in a hospital setting, and can alarm patients and staff. So the best practice is to be present, visible, and approachable, informing staff of your presence and how to reach you if needed.