Survey results from law enforcement and security agencies indicate both sides believe they could do more to encourage what?

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The main idea being tested is the importance of interagency collaboration and building a positive working relationship between law enforcement and security teams. A strong, cooperative relationship is the foundation that makes joint efforts effective. When both sides trust each other and communicate openly, information can be shared quickly, incident command is clearer, and responses can be coordinated smoothly. In a hospital setting, this means security staff and law enforcement can align on procedures, roles, and expectations, leading to faster, more coherent actions during incidents and drills. The survey result—both sides feeling they could do more to encourage a positive relationship—highlights a recognized need to invest in this collaboration, such as through regular joint training, liaison roles, and shared protocols.

Why the other options fit less well: expanding patrols is a tactical change, not a measure of relationship quality; reducing training would weaken preparedness and is counterproductive to cooperation; sharing resources equally focuses on allocation rather than the quality of everyday collaboration and trust that makes joint efforts work.