What is a common negative impact staff can have on an organization's bottom line?

• A. Theft and fraud
• B. High employee engagement
• C. Excellent customer service
• D. Efficient payroll processing

Answer: (A)

The main idea is that staff-related losses to the bottom line come from theft and fraud, which directly drain financial resources and raise costs. In a hospital, where assets include cash, medications, supplies, equipment, and even patient data, when staff engage in theft or fraudulent activities the organization loses money, inventory becomes inaccurate, and the response requires investigations, replacements, and potential penalties. These factors collectively shrink profits and raise ongoing expenses. The other options describe positive or neutral effects on finances—high employee engagement, excellent customer service, and efficient payroll processing typically improve efficiency, outcomes, and cost control—so they do not represent the negative impact described.