What is the recommended security action when police request to question an employee at a hospital?

• A. Let officers interview staff in the hallway
• B. Summon the employee to a private area and notify administration
• C. Provide immediate access to personnel records
• D. Refuse to cooperate

Answer: (B)

When police request to question an employee, the security approach is to bring the employee to a private area with administrative oversight. This protects the employee’s privacy and rights while ensuring the interaction is orderly and documented. Having administration aware of the request provides proper oversight and prevents misunderstandings about authority and scope. A security liaison can verify the officer’s identity and lawful authority, check for any legal documents (such as a warrant or subpoena), and clarify what information may be shared. Conducting the interview in a private space reduces the risk of coercion, minimizes disruption to the hospital, and creates a controlled environment where notes can be taken and the exchange can be properly recorded.

Avoid interviewing in a hallway or open public area because there’s no privacy, which can pressure the employee and compromise the integrity of the questioning. Providing immediate access to personnel records without a legal basis violates privacy policies and can expose the institution to liability. Refusing to cooperate without guidance can escalate the situation; instead, coordinate with administration and legal counsel to ensure the request is handled appropriately and lawfully, sharing only information that is lawful and necessary.