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Multiple Choice

Which of the following best defines a customer?

In hospital security, who counts as a customer is defined by who interacts with the security team or relies on its services, not by payment or status. A customer is anyone you encounter in the course of keeping the facility safe and functional—patients, visitors, staff, volunteers, contractors, and vendors alike. This broad view ensures every person who enters, moves through, or uses the space is treated with the same level of service and safety considerations. The other options are narrower: paying for services excludes many who are affected, a patient in care is just a subset, and an external vendor is only one group among many. Therefore, the statement that best fits is anyone with whom you interact.

In hospital security, who counts as a customer is defined by who interacts with the security team or relies on its services, not by payment or status. A customer is anyone you encounter in the course of keeping the facility safe and functional—patients, visitors, staff, volunteers, contractors, and vendors alike. This broad view ensures every person who enters, moves through, or uses the space is treated with the same level of service and safety considerations. The other options are narrower: paying for services excludes many who are affected, a patient in care is just a subset, and an external vendor is only one group among many. Therefore, the statement that best fits is anyone with whom you interact.